Build client skills the fun way
Client Quest workshops for client‑facing teams in Bangkok.
We bring the game to your office and run it with your team. Everyone plays the client, the project manager and the moderator.
- 5–30 people
- 2–3 hours
- Thai or English
฿1,900 per person฿1,700 from 15 · ฿1,500 from 25 · min. 5 people · see prices
We reply with open dates and a quotation within 1 working day.
Prefer to talk first? Book a 30-minute walkthrough
Reviews
Don't just take our word for it.
What teams said after playing Client Quest with us, from small groups to a room of 25.
"The game is fun, clear, and full of real-life strategies. Playing all three roles showed how the same issue looks totally different from each side."Marketer
What people said after their workshop
Filmed right after the session
"Same problem, but everyone comes with a different perspective."
Being in three different roles, you understand your teammates and where they're coming from. Pretty helpful for the team overall.
Marketer
"I got to be both the client and the project manager."
I've never managed a project before, so it was good practice. People open up more when they feel understood and heard.
Developer
"It's really similar to how it goes in real life."
I'd recommend it to other students too. It felt very real.
Student
"I think I can use that more in the real world."
Repeat what the client says in your answers, so they feel more heard.
Student
How a workshop works
Roleplay as client, project manager and moderator.
Three roles to see all perspectives. No client experience needed.
15 to 20 min
Intro
A live survey of your team, how to play, and a short demo round.
60 to 90 min
Gameplay
Three rounds, so everyone plays each role. Each client meeting runs 10 to 15 minutes.
20 to 30 min
Debrief
What worked, what caused issues, and 3 to 5 behaviors the team commits to carrying into real client work.
What your team practices
- FoundationSet the tone and build trust early.
- UnderstandingAsk better questions and find what the client really needs.
- ResolutionHandle tension and find the win-win.
- ActionDrive the decision and land the next step.
Group size: 5 to 30 people, at tables of threeFacilitators: 2 to 3, scaled to your groupLanguage: Thai or English
A table of four or five works too: the extra players join as a second moderator or project manager.
Custom quests
Worried the quests won't fit your team?
We can write quests for your team. The box comes with 20 quests from agency and tech projects. For your workshop, we write new ones around your own clients, colleagues and situations, like we did for Omise.
Client Quest works for any team that talks to clients, or to other teams.
How we write your questsTeams we write quests for
Departments
- Sales
- Account management
- Customer support
- Engineering
- Tech and product
- HR
- Internal teams
- Communication between teams
Industries
- Agencies
- Finance and banking
- Fintech and payments
- Construction
- Healthcare and aesthetics
- Consultancies
- Education
For example
- SalesA buyer pushes back on price right before signing.
- ConstructionThe owner wants changes after the drawings are approved.
- InternalAnother department needs your team's work by Friday.
What you'll get
What your team leaves with
3 to 5 behaviors to try
Your team practices difficult client situations in a low-risk setting and leaves with 3 to 5 behaviors they've committed to try with their clients.
Empathy
Playing the client shows your team how the same issue feels from the other side of the table.
Alignment
Alignment on how to build empathy, get action commitments from clients, and when to push back.
A summary for the manager
One page within 3 working days: the situations your team found hardest and the behaviors it agreed on.
Happier teams and happier clients, through better client relationships.
Pricing
Workshop pricing
Price per person, with facilitators, custom quests and all materials included. From 15 people, your team also keeps the game.
8 people
฿15,200
฿1,900 per person
Facilitators, custom quests and all materials
Box included
15 people
฿25,500
฿1,700 per person
Your team keeps 1 box of the game (฿3,990 value)
25 people
฿37,500
฿1,500 per person
Your team keeps 2 boxes (฿7,980 value)
฿22,800฿1,900 per person · keeps 1 box
Get a quote for 12 people
฿1,900 per person for 5 to 14 people, ฿1,700 for 15 to 24, ฿1,500 for 25 to 30. More than 30? We split it into two sessions or quote it for you.
Included
- 2 to 3 facilitators
- Quests written for your team
- All cards and materials for every table
You provide
A room with tables for groups of three, a screen or TV, and 3 hours in your team's calendar. Outside Bangkok, we quote travel separately.
For your finance team
- Quotation, tax invoice and receipt
- 3% withholding tax, as for any service
- Invoice sent just before the workshop, with 30 days to pay
How to book
Three steps to your workshop
Tell us your team size and month
Fill in the form below. It takes a minute. We reply with open dates and a quotation within 1 working day.
Fill in a short survey
Tell us about your team and the client situations you find hardest. It takes about 5 minutes.
We draft your workshop
We write your quests and session plan and send them to you. Once you're happy, we lock in the date and bring everything on the day.
Prefer to talk first? Book a quick 30-minute walkthrough. We show you how the game works and answer your questions.
Book a 30-minute walkthroughWho runs it
Meet the creators
After years navigating tough client relationships, we built the game we wished existed, combining agency experience with research-backed methods to make learning simple, fun, and unforgettable.
ToonCo-Founder & Growth Director of Cric
JonCo-Founder & CEO of marketyze
TipCreative Director & Partner of marketyze
FAQ
Questions teams ask us
Is Client Quest only for agencies?
No. Any team that works with clients, or with other teams, can play: sales, account management, customer support, finance and banking, engineering, construction, and internal teams that serve other departments. For your workshop, we write quests around your own situations.
Can we run it in Thai?
Yes. We run workshops in Thai or English. The cards are in English, and players talk in whatever language they use with their clients.
Some of our team don't like role-play. Will it work for them?
Yes. Nobody acts in front of the whole room. Everyone plays at a table of three with cards in hand: a client persona, or Strategy cards with a line to say.
Do people need client experience? Can managers join?
No client experience needed. Managers are welcome: they can play the client, or sit at their own table so the team speaks freely.
Where does it happen, and how far ahead should we book?
At your office, anywhere in Bangkok. We need tables for groups of three and a screen. Book 2 to 3 weeks ahead so we have time to write your quests.
What paperwork do we get?
A quotation, then a tax invoice and receipt. You withhold 3% on the fee and send us the withholding tax certificate. For vendor registration, we can send our company documents and bank details.
When do we pay?
We send the invoice just before the workshop, with 30 days to pay by bank transfer.
What if we need to move or cancel?
Moving the date is free up to 7 days before the workshop. If you cancel within 7 days, the fee is 25% of the price.
Can we claim the DSD skill-development tax deduction?
Not yet. No Client Quest workshop has been certified by the Department of Skill Development (DSD), and your company would need to apply before the workshop date. If you want to try, tell us when you book and we'll send the outline, timetable and our company documents. Check with your accountant first.
Can we buy the game and run it ourselves?
Yes. The box is ฿3,990, plays 2 to 30 people, and comes with a rulebook and a quickstart guide. See the box
Get a quote
Get a quote for your team
Tell us your team size and month. We reply with open dates and a quotation within 1 working day.